KATIE HENLEY
Director of Operations

Katie Henley joined the team as Director of Operations in early 2019 and now we don’t know how we ever operated without her! Katie is a dynamic leader with excellent management skills and expertise in directing company operations in a growth-minded direction. As the Director of Operations, Katie is directly responsible for ensuring that the day-to-day processes at NCG run efficiently and without error.

Katie, is a proud member of American Society of Association Executives (ASAE), the Georgia Society of Association Executives (GSAE), and the Society for Human Resource Management (SHRM).

Prior to joining NCG, Katie spent time as an marketing director and office manager in the service and hospitality industries.  

With a Bachelor of Arts in Healthcare Administration from Reinhardt University, Katie is no stranger to an interdisciplinary approach to management. Her ability to quickly assess situations and absorb information on the fly has enabled her to make far-reaching decisions for the company, contributing to growth and fostering a welcoming environment for team members. Katie is passionate about leveraging leadership skills to foster a culture of continuous improvement, advancing team member competencies, optimizing operational efficiency, improving service quality, and strategic planning.

Outside of the office you will find Katie with her husband, three girls, and two dogs playing outside or running to and from the studio where her girls dance.  Katie is an avid reader, is very involved in her church, and loves spending time with friends and family.